Returns and Refund Policy

Thank you for choosing our products. To protect your consumer rights, we have established the following return and refund policy.

Clearance Notice

Due to ongoing losses, we have decided to clear out our existing inventory of anti-slip mats at a loss. All items are available in limited quantities only; once sold out, they will not be restocked.

Despite the clearance sale, we remain committed to providing return and refund services in accordance with this policy.

Return Period

Customers may request a return within 30 days of receiving the product.

Return requests made after the 30-day window may not be accepted.

Return Conditions

To ensure a positive shopping experience, returns may be requested in the following situations:

The product is unused;
The product has been opened;
The product does not match the order;
The product has quality issues;
The customer is dissatisfied with the product.

Please ensure the returned item is as complete as possible and include the relevant order information so we can process your request quickly.

Return Process

Submit a return request within 30 days of receiving the product;
Ship the item back following the instructions provided by customer service;
We will inspect the returned item upon receipt;
A refund will be arranged once the return is approved.

Return Address

Please contact our customer service team to obtain the latest return address information.

Do not ship the item back without prior confirmation, as this may delay the return process.

Refund Information

Once the return is approved, we will process the refund within 3 business days.

The refund will be issued to your payment account via the original payment method.

The actual time it takes for funds to appear in your account may vary depending on the processing speed of your bank or payment provider.

Shipping Costs

For returns due to product quality issues, incorrect items, or shipping damage, we will provide an appropriate solution based on the specific circumstances.

For returns due to other reasons, the handling of shipping costs will be determined by the customer service team’s review.

Shipping Information

Shipping Origin: USA
Order Processing Time: Same day
Estimated Shipping Time: 2 business days

Special Note

As this event involves a clearance sale at a loss, stock quantities for some items are limited. In the event that an item is sold out, out of stock, or cannot be replaced, we will prioritize processing a refund.

Thank you for your support and understanding!